One of the hardest jobs in hospitality is managing human resources. In normal businesses, hiring, training and supervising employees is a demanding job - but in hospitality, with its irregular hours, razor-thin margins and high staff turnover, the task becomes much more challenging.
In addition to discrimination, harassment and family and medical leave regulations, the wage & hour laws that apply to hospitality workers are highly specific, requiring a careful eye and standardized practices to steer clear of legal trouble.